I’m Jessica Henriques,
Head of Business Enablement and Experience
at AM Connect 360.
Jessica Henriques has had a remarkable journey in the corporate world. Starting her career at PriceWaterhouseCoopers in the People and Organisation team, she gained invaluable experience in the people space specifically in learning and development. She then transitioned to Discovery Health as a Learning Designer and Developer where she received recognition and won a Star Award for her exceptional work and unwavering dedication. Staying within the Discovery family, Jessica joined Discovery Bank in 2017 as a Digital Learning Designer where she was involved in creating learning and communication frameworks, designing the Discovery Bank Learner Management System and developing training material and processes.
Continuing her ascent, she joined Kaelo and rose to the position of Divisional Manager of the Experience and Engineering Team. In this role, she skillfully managed stakeholder experiences for both internal and external parties, crafted successful marketing campaigns using the C.O.P.E methodology, and was an integral part of the transformation of the people function from traditional HR to a digital, self-enabled function.
Following her success in the insurance industry, she joined a Cancer Insurance start-up as the Vice President of People. In this capacity, she played a vital role in nurturing the organisation’s growth, steering it from a team of 5 to a thriving team of 80 within a mere 5 months.
Driven by her passion for learning, experience, and service design, she then embraced a new challenge by joining AM Connect 360. Here, she channels her expertise into purposeful initiatives, making a positive impact on the organisations they serve.
AM Connect 360
Head of Business Enablement and Experience
Cancer Mutual
Vice President: People
Kaelo
Head of Experience and Engineering (Divisional Manager)
Discovery Bank
Digital Learning Designer (Associate Specialist)
Discovery Health
Senior Learning Designer and Developer
PricewaterhouseCoopers
Consultant (2) – People and Organisation